Do electricians charge a service-call fee?
Yes. Electrical troubleshooting and diagnostic visits start at $162. This covers the initial service call and evaluation. If repairs are needed, the electrician will explain the recommended work and provide pricing before proceeding.
Can you provide an exact price over the phone?
In some cases, we can provide a general starting range based on the information you provide. However, an exact price may require an on-site assessment so we can evaluate panel capacity, wiring distance, accessibility, materials, permitting requirements and the condition of the existing electrical system.
Are permits included in the quoted price?
When a permit is required, the written estimate will explain whether permit fees and coordination are included. Kilowatt Electric can coordinate permitting and inspection scheduling as part of the project when applicable.
Why does EV charger installation pricing vary?
EV charger installation costs depend on several factors, including the charger location, distance from the electrical panel, available panel capacity, wiring route, equipment selection and permit requirements. Some homes may also require a panel upgrade, subpanel or load-management system before a Level 2 charger can be installed.
Do you offer free estimates?
Free estimates are available for many planned installations and larger projects, including panel upgrades, EV charger installations and generator projects. Electrical troubleshooting and diagnostic service calls begin at $162.
Can an electrical panel be repaired instead of replaced?
Sometimes. A targeted repair may be possible when the panel is in good condition and compatible replacement parts are available. A full replacement may be recommended if the panel is damaged, outdated, undersized, unsafe or no longer supported by the manufacturer.
Do you provide commercial and industrial estimates?
Yes. Kilowatt Electric provides estimates for commercial and industrial electrical projects throughout Asheville, Arden and Western North Carolina. Because these projects often involve specialized equipment, load requirements, access considerations and code requirements, a site assessment is usually needed before final pricing can be provided.